We’re honoured to support incredible individuals and families toward confidence, independence, and community connection.
At HYPE* DSS every journey is unique and every success matters.
We’re proud to work alongside participants, families, and support networks to create positive, life-changing experiences through our neuro-affirming and strengths-based approach.
But don’t just take our word for it, hear directly from the people who live the HYPE* experience every day.
Since engaging with HYPE Disability Success Services, our lives have truly changed for the better. From the very beginning, Ellie and her team made us feel completely welcome and supported, no question was ever too big, too small, or too hard. They always approach everything with kindness, patience, and genuine care. You can really tell that they love what they do and that they truly care about the people and families they support.
Through their behaviour support, my son has come such a long way in his journey. We’ve gained confidence in our day-to-day life, in accessing the community, and even in going on family holidays, things that used to feel overwhelming now feel achievable. The team at HYPE* has empowered us with the tools and knowledge we need, and I feel like our “toolbox” just keeps growing thanks to their ongoing support.
Whether it’s professional guidance, emotional support, advocacy, or help navigating the NDIS and other services, HYPE has always been there for us. Nothing ever feels like a burden to them , they’re always happy to help in any way they can. Ellie, in particular, is someone I know I can always rely on; she truly has my son’s back.
Because of HYPE, I feel more confident about my son’s future and more hopeful about what’s possible. We’re now working toward goals that once felt out of reach, and that’s all thanks to the support, care, and encouragement we’ve received from this amazing team.
To anyone thinking about reaching out to HYPE, do it! They’re not just a service, they’re a community of genuine, compassionate people who go above and beyond to make a real difference.
Alisha
Our family is incredibly grateful for the support we’ve received from our behaviour therapist Ellie & her team. Our son Spencer has very high needs & requires a unique level of care which the team at Hype provide. They take their time to truly understand Spencer and adapt to his communication/sensory needs. They bring patience, skill & warmth to every session. They’ve given us practical strategies, emotional support & so much reassurance along the way (in times when we have needed it the most)
Their support not only to Spencer but to us as a whole family has been amazing. They celebrate Spencer’s strengths, give us reassurance when we feel like we are failing, and also offer comfort in this world that was not built for a family like ours. We feel heard, supported & never alone in the hard moments. We couldn’t ask for a team more dedicated or compassionate. We are so excited to be working with them & to watch our son thrive under their guidance, we highly recommend the whole Hype team!
Cassandra
We have been lucky enough to have had support in one way or another from every person on the HYPE team, From Ellie supporting not just my son, but our whole family as clinical director, to the ease of scheduling with no question to small or too silly with Brandyn. The AHA’s, Nicole and Teesh fit seamlessly into our family adding that much needed support and clinical guidance to our everyday life.
We honestly feel like we have met our life long supports for our son. With no issue, behaviour, NDIS concern too big for them. They always take their time to really hear us; whether that’s for guidance, or just listening to rants about the things that can feel so hard sometimes. They truly care.
We will always be a part of the HYPE family as they are such an integral part of ours.
Britt
